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Selling Your Old, Broken and Unwanted Scrap Gold Jewelry? Looking To Get Cash For That Gold?

Here we tell you exactly the process we use to buy your scrap gold and gold jewelry- everything from protecting your valuables, to how and when we send you your cash.

FREQUENTLY ASKED QUESTIONS

  1. How does this CASH FOR GOLD process work?
  2. Is your PAY-DAY PAK free?
  3. What kind of gold or other jewelry will you buy?
  4. What if I'm not sure something is made of gold?
  5. How do I use PAY-DAY PAK?
  6. I have fine jewelry and would like some extra security in terms of packaging. Must I use my own packaging or will you supply me with extra packaging materials?
  7. Can I use my own packaging?
  8. What if my PAY-DAY PAK containing my items gets lost?
  9. What do you mean by "Payment within 24 hours"?
  10. How much will you pay?
  11. How will I know when you've received my gold items?
  12. What can I do if I am not satisfied with the amount I have been paid?
  13. Some of my old gold jewelry has diamonds, or semi-precious stones, in the settings. Should I remove the stones before sending in my jewelry or will you return the stones to me?
  14. The purity of Gold
Use the Pay-Day Pak to easily get cash for gold, and sell your unwanted gold, scrap gold,  unused gold, and other precious metals.
 
How does this CASH FOR GOLD process work?
Each Gold PAY-DAY PAK shipment is individually opened and the customer tracking number is verified in our system.
The gold material is weighed on a certified scale.
The gold material is tested (assayed) for precious metal content.
A net value is determined and a check issued.
The payment is made in accordance to customer instructions.

This entire CASH FOR GOLD process is monitored by our security enforcement staff and video monitoring, which will record the opening of your PAY-DAY PAK and the receipt of your gold.

 

 
Q: Is my PAY-DAY PAK free?

A: Not only is your PAY-DAY PAK free, we also insure your contents up to $100.00, as described in our Terms and Conditions. There is no obligation or cost on your part. We will even provide the postage to return your items in the event you are not satisfied with your payment.

 
Q: What kind of gold or other jewelry do you buy?
A: Listed below are just some of the items we buy from our satisfied customers:

Class Rings
Gold pins/Brooches
Cocktail Rings
10k, 14k, 16k, 18k, 24k
Wedding Bands
Scrap Dental Gold
Cluster Rings
Gold Necklaces
Gold Watches
Gold Coins
Bent/Scrap Jewelry
Gold Bracelets
Unmatched Gold Earrings
Gold Medals
Items with missing stones
Charms
Gold Pins/Brooches
Lockets
Broken Gold Chains and other jewelry
 
Scrap Dental Gold
Sterling Silver
Platinum  
 
Q: What if I'm not sure something is made of gold?

A: You can send us any items that look like they are gold. Our staff will determine whether they are actually gold and pay accordingly. If the items are not gold, they will be computed as gold-filled material and yield fractional amounts, which you will also be paid for. Please do not include anything you know is costume jewelry or gold- plated. Feel free to read our easy-to-understand "PURITY OF GOLD SECTION" at the bottom of this page.

 
Q: How do I use the PAY-DAY PAK?

A. Your PAY-DAY PAK will arrive in a 6" X 9" rip-proof, bar-coded envelope at the address you have provided. The PAY-DAY PAK consists of three items:

  • Joel's Gold Store brochure, with detachable insert to send back to us listing your contents.
  • A thick, plastic Tyvek bag to hold your contents safely and securely.
  • Customer letter with disclaimer. 

Place the completed form and thick plastic bag with your gold items into the non-rip envelope. The combination of the non-rip envelope and heavy-duty Tyvek bag ensures the protection and safe delivery of your items. Then, simply drop your sealed PAY-DAY PAK in the mail. The postage is prepaid, no matter how heavy the contents.

 
Q: I have fine jewelry and would like some extra security in terms of packaging. Must I use my own packaging or will you supply me with extra packaging materials?

A: Our Return PAY-DAY PAK comes with a very heavy duty, DuPont Tyvek bag. While these bags will generally be enough for any item you wish to send us, if you have any concerns, please call customer service anytime at 1-866-205-GOLD and we can assist you in determining any additional packaging you may need.

 
Q: Can I use my own packaging?

A: Yes. In fact this will speed up the process, because you won't have to wait for the delivery of your PAY-DAY PAK before sending in your items.

We do suggest using durable packaging that is comparable to what we provide. The appropriate materials can be found at your local business or shipping supply store. If you do decide to use your own packaging, we also suggest insuring your package for what you estimate its value to be. If you have any concerns, call us at 1-866-205-GOLD.

 
Q: What if the PAY-DAY PAK containing my items gets lost?

A. Each customer's PAY-DAY PAK is insured while traveling through the US Mail. The maximum insurance coverage per PAY-DAY PAK is $100.00, as described in our Terms and Conditions.

 
Q: What do you mean by "Payment within 24 hours"?

A. You will get a check right away! That's what we mean by CASH FOR GOLD. We send out checks within 24 hours of receiving your items. If you prefer, we can also send your payment via wire transfer or PayPal, whichever you choose.

 
Q: How much will you pay?

A. Prices are based on the purity of the gold content and its weight. The higher the gold content, the higher the value of the item. The same standards apply when we buy scrap and broken platinum, gold or sterling silver.

 
Q: How will I know when you've received my gold items?

A: You can track the status of your gold anytime by using our PAY-DAY PAK feature, which provides instant access to our online database. To get started simply click here.

 
Q: What can I do if I am not satisfied with the amount I have been paid?

A: If you are unhappy with your payment, do not worry. As long as we receive the check back within 10 days of the date printed on the original check, we will return your items to you, no questions asked.

 

A: Any jewelry containing diamonds will be credited back to your account and appear on the settlement sheet list as total value. Any jewelry containing other stones will be deducted from the total value on the settlement sheet.

 
The purity of Gold

In the United States the purity of gold is designated by karat. Pure gold is 24k, but because of its softness, it is not suitable for making jewelry. Other metals such as copper, silver, nickel, and zinc are added to gold to strengthen it. What is added and how much is added determine the color and karat of the gold.

To make this easier to understand, let's take an imaginary ring and examine it. The color of the metal is immediately apparent. Gold comes in several colors, but let's pretend that this ring is pink gold. Inside the ring is stamped 10k. What do these things tell us? First, that the gold was mixed with copper, silver and zinc to make yellow gold. The pink look was achieved by using a larger quantity of copper. The 10k mark assures that 41.67% of the metal is pure gold, and the other 58.33% is copper, silver and zinc. It also indicates that the piece was made in the United States. (other countries do not use 10k). A 14k stamping would mean that the ring contained 58.33% gold and 41.67% other metals. If the ring was marked 18k, it would contain 75% pure gold and 25% other metals.

In Europe, gold is stamped according to its fineness. Pure gold is 1000 fine; 18k gold is 75% or 750 fine. Consequently, an 18k ring made in Europe would be stamped 750. Below is a chart of the most common karat markings.

US / Karats % of Gold Fineness
24k 100% 1000
22k 91.60% 916
18k 75.00% 750
14k 58.33% 583
10k 41.67% 417
9k 37.50% 375
8k 33.30% 333